Issue ID | 1583073 |
Internal NHTSA # | 11232513 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 02/07/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford focus. When the vehicle was placed in reverse, it moved forward instead of backwards. There were no warning indicators illuminated. The contact stated that the accelerator pedal was slow to respond. Also, when the vehicle accelerated, it would not move forward. The contact took the vehicle to jordan ford (13010 ih 35 n, san antonio, tx 78233, (210) 653-3673) where it was diagnosed that the vehicle was operating as designed. The manufacturer was not notified. The failure mileage was 82,000. Consumer stated not included from my verb statement is the following: car has had failures to respond on numerous occasions, with the most recent being listed on the report.(7/2019). Car has not been taken to dealer since july 2017 when it was experiencing all of the same symptoms but they told me nothing was wrong with it after keeping it for over a week. Car has had issues since date of purchase jan 2004 and i am the original owner. To this date, car continues to slip out of both reverse and out of drive while in operation. Acceleration is slow and unpredictable, sometimes doesn't move forward at all when accelerating, sometimes jumps forward and takes off at a rapid speed from a dead stop. Car hesitates, shakes, shudder, jerks and makes grinding noises all indicators of transmission issues. I have scheduled another service appt. With jordan ford for 9/2/19, which was the first appt. They had available. *jb |
Vehicle Mileage at Failure | 82000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | SAN ANTONIO, TX |
VIN pattern | 1FADP3K2XELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | JORDAN FORD |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |