Issue ID | 1583963 |
Internal NHTSA # | 11233146 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 25/09/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Ford dps6 powershift dct transmission has been replaced 3 times in less than 58k miles. My ford focus se hatchback has build date in early august 2014 and i purchased it brand new from a ford dealership the same month. I first experienced shudder and jerking at 16,870 miles and took it to the dealership on 2015-09-25, but was told there was no problem. Subsequent visits to the same dealership resulted in a replacement of the clutch pack and seal assembly each time. Transmission replacement dates and mileage are: 2017-08-18 at 30,357 miles 2018-09-20 at 48,138 miles (tcm was replaced at this time) 2019-07-15 at 57,898 miles ("fuel tank deformation" recall done at this time) around a thousand miles after a "fix", shifting becomes erratic and unreliable. It will rev very high for no apparent reason, and will sometimes speed up on its own, especially obvious when the car surges unexpectedly in slow traffic. It seems to happen more when the weather is warm, but even during cold weather shifting can be jerky with a "shudder" in between gears and sometimes the throttle simply does not respond when the accelerated is pressed. My car lost power on the interstate at 65mph when a "transmission fault" message popped up on the screen. The tcm was replaced after - along with the transmission - was replaced as a result. The transmission in this car is unreliable at best, dangerous at worst. It is inconsistent and does not consistently respond to acceleration and deceleration input from the driver. The first time i took it in - when they refused to replace the transmission - i was i was driving it wrong. This is my first new car and i cannot count on it not to leave me stranded or put me in a dangerous situation. I would sell it, but the value has plummeted due to unresolved transmission issues and so i'm stuck having it repeatedly "fixed" until the warranty runs out. |
Vehicle Mileage at Failure | 16870 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RALEIGH, NC |
VIN pattern | 1FADP3K26ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |