Issue ID | 1588734 |
Internal NHTSA # | 11241423 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 26/07/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 2014 ford focus se sedan. Ford procrastinated fixing the transmission module. I reported the problem repeatedly but they said it was normal for the 6 speed auto transmission. Finally i threatened to contact nhtsa and ford customer service and they replaced the module at 13,000 miles and again after 26,000 miles. They delayed again and now at 62,000 they say i need a new clutch. My dad was a mechanic and i take care of our vehicles. I believe that the delay in repairing the module lead to wear on the clutch. It is very unusual for an automatic transmission to have this problem with less than 100,000 miles and normal wear and tear, especially since the 2015 model is covered for this problem. |
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Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAUREL, MD |
VIN pattern | 1FADP3F20ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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