Issue ID | 1627453 |
Internal NHTSA # | 11289597 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 25/09/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I was sent paper work for a recall from ford motors (19n08 ) ref: my transmission clutch being faulty clutch shuddering which happen numerous times and causing it to feel like the car would stop right there. I called my ;local ford dealer ref: this recall and was given a schedule time for repair. They checked the focus and found its transmission had the above problem and need to be fixed . They replaced the clutch parts. When it came time to pick up my call i was told i had to pay the bill to retrieve my car back. $1088 that ford was not going to pay the repair cost. I called ford and was told my car has branded title salvage. I didnt know what that meant before the repair. Ford customer service### told me they use a third party to send notices of my vin. And they didnt see the salvage repaired on my title, thats how i received the recall. |
Vehicle Mileage at Failure | 69718 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CAROLINE, WI |
VIN pattern | 1FADP3F28ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |