Issue ID | 1691291 |
Internal NHTSA # | 11359849 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 02/12/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I purchased my ford focus 2014 with 40,000 miles for $17,000, mid year of 2017. The car drove perfectly before its first recall in december of 2018. Ever since then the car has broken down at least every 3 months. I have had four recall repairs since the purchase, i believe the recalls are the reason it needs so many additional other repairs. Besides the car itself i have spent over $35,000 on additional repairs. I have paid ford, murray's auto / acima, all 4 u auto, firestone and best tires for repairs. I have researched the recalls and other people's experiences with the car, many of the customer experiencing way more troublesome activity with the cars with the recall than what is stated in the mail letter. I would like to request a settlement reimbursement of a new car due my unsatisfied experience with my car. I will attach all my paid and ongoing debt receipts for my car's maintenance. After one of my recalls in 2018 the car was returned to me in even worst condition, with engine failure at the wake forest nc location. I received a diagnosis at the cary crossroads, nc location that said the car would need a $10,000 new engine. I thought this was unfair because i had not had engine problems before the recall, and researching online many dissatisfied customer agreed that the specific recall was causing engine failure, and my advisor agreed that the recall fault part and engine could have negatively affected one another although refused to pay for the repair. I called ford corporate and explain to them what happened they deducted over $6,000. 00 from the entire engine price. I was not satisfied with the cost i had to pay but paid the cost because i still had close to 10,000. 00 to pay my bank secu from the lease car loan. The alignment, rods, and brakes were also a major expense i had to pay. |
Vehicle Mileage at Failure | 80000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RALEIGH, NC |
VIN pattern | 1FADP3J20ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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