Issue ID | 1192974 |
Internal NHTSA # | 10726314 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 04/05/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I bought my ford focus as a ford certified car on 04/06/2015. Car is used, had approximately 22,000 miles on it. About the beginning of may i started having problems with the car shuttering when i would accelerate. It became worse and took it into dealer for service. The service person that it is the clutch. He said that it would take 2-3 months to get the part as the clutch is on back order due to so many cars having the same problem. I asked why i was not told about this defect when i bought the car. Why didn't dealer fix it before selling it. The problem has escalated and i am afraid to drive around with my grandchildren. I am also scared as the shuttering is amplified going up hill and when accelerating. I complained to ford motor but they have not gotten back to me. I feel that i was sold the car under false circumstances. If i had known of this problem i would have bought something else. I am 71, this probably my last car and i cannot even enjoy it as afraid of crash. This not an isolated incident. There are so many clutches that need to be replaced; why no recall?? The dealership has not fixed it and says the car is safe. I do not agree. They said there is nothing they can do until part is in. |
Vehicle Mileage at Failure | 23000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CARLSBAD, CA |
VIN pattern | 1FADP3F29ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |