Issue ID | 1237955 |
Internal NHTSA # | 10789707 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 11/07/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The powershift transmission jerks and jolts, especially at take off. I drive locally 95% of the time and this is exacerbating my current medical problems with my neck, head, back and hip. I see now that ford withheld this information about what they called their new and better transmission. Had they told us it does this, we wouldn't have bought it. I knew the day after we got it and i was hurting bad, and the dealer would not take it back, even though they knew this car was hurting me. I took it to them in august and they acted like they knew nothing. When i picked it up two days later, they said they made a software adjustment to make it more comfortable for me. That lasted for a day and a half and dropped the gas mileage to 17mpg in town when it had been getting 25. 6mpg. After the day and a half, the aggressive jerking returned and gas mileage went back up. Also, when i picked it up, they then acted like they knew about it and provided me with a two page print out of that transmission and how it works, and they claim this is normal. They also said the salespeople are supposed to tell people about this transmission, yet we were told nothing and it didn't do it on the test drive. If the car sits, it won't do it at take off, but the more you drive it, the more it does it and it is not occasional or slight. It acts like it won't even go sometimes at a green light or loses power significantly. That's how it feels to me but i don't know if it really is. It also feels like gears are grinding or something is. That doesn't seem like a good thing and like something will break down very soon. Not happy at all and would like to join a class action suit. I will be seeking legal counsel for the pain they are causing me with something that i just found out they've known about for a while. This car hurts me every time i drive it, while taking off from every stopped positii n. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KERNERSVILLE, NC |
VIN pattern | 1FADP3N2XELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Vehicle speed | 15 |
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Was defective tire repaired? | |
Date of manufacture | |
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