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2014 Ford FOCUS Unknown Or Other Problems, Complaints and Defects

Issue ID	1270333
Internal NHTSA #	10850924
Manufacurer	Ford Motor Company
Brand	FORD
Model	FOCUS
Model Year	2014
File date	28/12/15
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	Car hesitates, vibrates & shakes when accelerating from a stopped position to low speeds. I do a lot of city driving, highway driving, driving in rural neighborhoods. I also, on my way, to and from work have to cross a set of railroad tracks & i am so worried that my car may get stuck on the tracks, or my car won't accelerate as it should at a traffic light or stop sign & the car behind me won't stop in time & there could be an accident & i/any passengers could be injured. Bottom line: i am extremely concerned for my personal safety in a relatively new vehicle - purchased in december of 2014. I shouldn't be having these problems in such a new vehicle. The first time i took it to the dealership, it was a recall, so they reset the computer system, said it would take 1,000 miles to relearn my driving. After the 1,000 miles, it went back to the shaking, vibrating & hesitating. 2nd time bringing it in, i had the manager of the service department ride with me & he felt the shaking, so, again, they reset the system again, gave me the info about waiting 1,000 miles to reset. After the 1,000 miles, it again, began shaking, vibrating & hesitating at low speeds. The service manager gave me his card & said if i had any problems, give him a call. 3rd time bringing it in, the service department had a mechanic ride with me. Said he felt the vibrations, shaking, hesitation. While at the service desk, he then had the audacity to tell me that the program relearns bad behaviors instead of the good ones. It shouldn't matter if i'm a good or bad driver, the car should run properly. And now (3/21/16), i have felt the worst shaking, vibrating & hesitation ever. I felt incredibly unsafe today. Plus i had a passenger in my car that means a lot to me. I really hope that this issue can get resolved before something horrible happens.
Vehicle Mileage at Failure	16020
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	JACKSONVILLE, FL
VIN pattern	1FADP3F23ELXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP1ZZZ92ZELA77454 W0LPD6EC4CG006581 YB1E2CUA9PB101140 KMHTC6AE1FU240172 JTMRW3FV60D109873 3C6UD5HL4CG212389 KMHCM41CBBU558300 JM5TCAWY2R0482621 WAUZZZ8GZVN002204 ZFA16000004118909 KMHDH41CBCU480937 KMHFG41H1CA181475

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2014 Ford FOCUS Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2014 Ford FOCUS Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?