Issue ID | 1306407 |
Internal NHTSA # | 10893795 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 30/08/13 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | This is exactly the issue i've been having. 8/5/2016 i took my car in for the 3rd time concerning the transmission. I was told it was no longer a covered issue. When i bought the car i asked for a different one because the one i test drove literally felt like the transmission was slipping so bad i wasn't going to get it back to the dealership. I drove another one and it was better, however still shuttering. I was assured by the sales person at beechmontford this was normal,it was a new type of transmission with a dual clutch. Everytime i took the car in for an oil change i complained about the transmission getting worse. I was told by 2different service department employees that ford was aware of the issue and they were extending the warrenty. The shuttering increasingly became worse and had began a loud grinding noise and was stalling so bad at take off i was worried about having an accident because of it. The engine would rev up but wasn't going anywhere,then would jerk into gear. In december of 2015 i took my car back to beechmontford,they said it needed a new transmission control module and a new clutch. To which my car was at the dealership for 42days. Because the problem is so wide spread the parts were on back order and my car was deemed to dangerous to drive. This was covered under a recall. On july 15th i took the car in and again made an appointment for the transmission. I spoke to a service person who told me that ford is aware of the issue and there was an unbelievable amount of vehicles coming back in for the 2nd with the exact same issues and they're replacing the clutch again. On 8/5/2016 i took my car in and was then told this time ford would not pay for the repairs. I was told again ford's aware of the issues,ford knows it's dangerous, yet they aren't covering it to have it fixed again. Although it was fix in december for the exact same issue under a recall. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FELICITY, OH |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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