Issue ID | 1405808 |
Internal NHTSA # | 11021755 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 21/08/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Door latch recall. Been to the johnson ford dealership in pittsfield mass a couple of times now to get the door latches fix on my 2014 ford focus se. The dealership always saids the parts are being ordered and will be delivered in two weeks. Two times i've been told this and the parts never come in. One time they told me the latches would be fix that day and had my car at the dealership for over eight hours. When i called to see what was taking so long that's when they told the latches had to be ordered. Then why take and keep my car for eight hours then. They are obliviously just giving me the run around and i'm not sure where to turn or what to do. |
Vehicle Mileage at Failure | 29000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PITTSFIELD, MA |
VIN pattern | 1FADP3F2XELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |