Issue ID | 1571735 |
Internal NHTSA # | 11219152 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2014 |
File date | 10/06/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | This is the second time i had this issue within. The first time was two-three weeks ago. Another one of my car door's is not closing or remain closed. I learned on the door and opened up while driving on the freeway. I could have died. The last time i made a complaint, it was the backseat right passenger door. Ford indicated that they already preformed the recall for this specific issue and wanted me to pay a deductible so i did. Now a few weeks later the same issue happened with my driver side door. It won't close and does not stay shut especial when driving. I have to use bungee cords to keep it closed. I'm taking it back to the ford dealership and probably going to have to pay another deductible. I shouldn't have to pay though because the recall indicates they already fixed back in 2017. Well apparently they didn't fix this issue correctly. Even the customer relations manager disclosed to me that the recall only fixed a small part of the door latch and the dealership can fix whole assembley. The recall online indicates however, that the dealership will pay for this free of charge. I also want to point out that i drive for uber with my vehicle and if this issue persists, somebody could get severely injured and turn into a law suit. Ford motor company need to address this issue properly before this becomes a lawsuit or someone ends up in the hospital. |
Vehicle Mileage at Failure | 79000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN JOSE, CA |
VIN pattern | 1FADP3F27ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |