Issue ID | 1312379 |
Internal NHTSA # | 10898650 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 23/07/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | At the end of july while driving the vehicle the entire climate control system shut down and the display read "temporarily lost communication with the climate system. I was driving on 45 mph roads and had just pulled up to a red light. The car was still running with the radio on but i was unable to adjust the volume up or down or turn the radio off. The a/c had shut off along with the fan and none of the buttons worked. Also could not roll down the power windows from the divers seat, all the buttons and screen were frozen. Turned the car on and off multiple times over the next 24hrs but system would not re-set. The following day the system re-set when i started the car. Took the car to the dealership and they could not find any trouble codes. Called ford motor co. And they said that they had never encountered this problem and could offer no assistance if no trouble code was found even though the car is still under the warranty period. Not having a/c, heat, or the defroster i believe could place me or my family in a very difficult if not dangerous situation. This is the second time i have experienced this problem. Please let me know if anyone else has reported a similar issue. |
Vehicle Mileage at Failure | 21000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BRISTOW, VA |
VIN pattern | 3FA6P0LU1ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |