Issue ID | 1296134 |
Internal NHTSA # | 10882707 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 29/06/16 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | 2014 ford fusion titanium 2. 0 turbo 5/29/16 coming off freeway @ 70mph went to apply brakes and pedal was hard , unable to slow down on loop. I could have crashed and died due to this failure. Finally pushed pedal with a lot of effort and abs kicked in to slow me down before the stop sign. Took to dealer on 5/30/16, diagnosis was vacuum pump failure, new part was ordered. 7/5/16 got a call from dealer shop manager who basically said the part would not be covered under warranty because there were metal shavings in the motor behind where the pump sits, claiming dirty oil caused premature engine wear. I went to the dealership to view what he was talking about. I could tell by spinning the pump that the bearings had failed, more than likely disintegrated and the shavings were sitting inside my engine. The manager asked the mechanic if that were possible and he replied yes. He said he replaced 3 recently with the same issue metal shavings behind pump. My car was also in for an oil change. The most irritating thing was being blamed for the problem, he stated my engine will fail and i should trade it in while i was talking on the phone with him prior to going to the dealership. I was blamed and he used scare tactics to try and get me to make a purchase. Never had this happen at a ford dealer before. Still waiting for the call saying my car is repaired. The manger agreed to replace the pump under warranty |
Vehicle Mileage at Failure | 52000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MONROE, MI |
VIN pattern | 3FA6P0K98ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |