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2014 Ford FUSION Exterior Lighting Problems, Complaints and Defects

Issue ID	1122849
Internal NHTSA #	10648826
Manufacurer	Ford Motor Company
Brand	FORD
Model	FUSION
Model Year	2014
File date	30/08/14
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	I was exiting a freeway when i experienced my first problem. In the middle of traffic, my car shut off and i lost most functionality of the vehicle. The dashboard displayed an alert transmission not in park. I was driving normally and did not press any buttons or make any adjustments to the gears. He only thing that was functioning was the brakes and steering wheel, i had no control over the gas. The problem happened again the next day. I was speeding up to get on to the freeway when my car shut off again, displaying the same message. However, this time, because it was night, the lights powered off and it was difficult to see what was ahead of me. I turned on my hazards and was forced to pull over to the side, place the car in park and restart the ignition and continue on. I called about the issue as soon as the ford dealership opened the next day. They told me to bring it right in. However, the problem happened again before i had a chance to bring it in. I was driving on the freeway when i was trying to pass an 18 wheeler. I successfully passed the truck, but after i did, the power shut off again and i was sandwiched between two 18 wheelers. The next day, i brought the vehicle into the dealership. They took it off my hands for about a week while they tested it for problems. I received a call and the representative said that they fixed a cable that appeared to be loose that might have led to the problem, and also gave the car a software update. I was pleased with the response. A week later i was driving back home when the car shut off again. I immediately drove the car to the dealership. I called the ford care team and they said they would open a case for a buyback. On sept 23, i received a voicemail from the dealership saying that they could not fix the vehicle because when they tested it was functioning as it should. They can and will not fix or replace the vehicle.
Vehicle Mileage at Failure	5130
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	AUSTIN, TX
VIN pattern	3FA6P0HD2ERXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2G1FP22KXY2127146 SALWR2SU2LA884901 XTC53229N62266694 WDB2037081A930493 SALAK2V67EA725113 JN8AY25Y6B9010199 W0L000085S1217015 2G1FP22K5Y2147160 2C4RDGCG3LR161353 2G1FP22S9P2139304 W0L000085S9008796 WBACB41010FE57295

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2014 Ford FUSION Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2014 Ford FUSION Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?