Issue ID | 1059882 |
Internal NHTSA # | 10584148 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 10/10/13 |
Component | FUEL SYSTEM, GASOLINE |
Product type code | VEHICLE |
Description of the problem | Bought a new 2014 ford fusion in october. When fuel tank is full, there is a loud and distinct noise originating from the back of the car which appears to be coming from the fuel tank. Initial inspection by ford failed to determine the nature of the problem as they were not able to replicate the noise. Driving the car for several weeks led me to determine that the noise was present only when the fuel tank was at least 5/8s full. I brought the car back to ford twice, both times with a full tank of gas. Two different service managers tell me the noise is "normal" but there is nothing normal about it. I've escalated my concerns to ford's corporate offices on at least 3 occasions and they have never once returned my calls or responded to my written inquiries. Noises from the fuel tank are, naturally concerning and disconcerting. My friends just bought the same car and they have not experienced the same noise so i believe that they know a problem exists and corrected it, but only prospectively. |
Vehicle Mileage at Failure | 200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LEVITTOWN, NY |
VIN pattern | 3FA6P0HDXERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |