Issue ID | 1507733 |
Internal NHTSA # | 11142537 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 25/10/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I removed my ignition key from the car after parking and putting the shifter into the park position, but the car began rolling backwards. I had to immediately apply the emergency brake to stop my car from hitting another car. I researched online and discovered that there was a recall issued on my year make and model car for the exact same problem that i am having. However, i contacted ford and they indicated that there is no current recall on my car for this issue, and yet my car was manufactured during the time of the noted defects. Please see recall information found online below: power train:automatic transmission:lever and linkage:floor shift summary ford motor company (ford) is recalling certain 2013-2014 ford escape, and 2013-2016 ford fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. Consequence if the vehicle is exited without the transmission being in park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash. What owners should do ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall is expected to begin july 30, 2018. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 18s20. Note: owners are directed to use the parking brake until the recall remedy repairs can be made. |
Vehicle Mileage at Failure | 167820 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WILSON, NC |
VIN pattern | 3FA6P0H7XERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |