Issue ID | 1036449 |
Internal NHTSA # | 10562055 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 24/01/14 |
Component | SEAT BELTS |
Product type code | VEHICLE |
Description of the problem | I just leased a 2014 ford fusion titanium and after driving a few days, i realized that the seat belt is always running on my neck (driver's neck) - no matter what adjustment is set for the driver's seat and / or for the seat belt fixture, the belt is always running over my neck and i don't feel safe with this driving condition. I took the vehicle to the dealer (tom holzer ford in novi - mi) and the problem was acknowledge by the service manager - "this is the way the vehicle was designed and there is nothing that we can do about it" he said. I also contacted the ford customer service (complaint # [xxx]), because i don't feel safe driving a vehicle with the seat belt on my neck, and ford also told me that cannot do anything. Bottom-line: it seems that the ford fusion 2014 has a serious design problem in regards to the driver's seat belt positioning, that is creating an unsafe driving condition, and ford is not doing anything about it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 230 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NOVI, MI |
VIN pattern | 3FA6P0D93ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |