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2014 Ford FUSION Service Brakes Problems, Complaints and Defects

Issue ID	1418989
Internal NHTSA #	11041016
Manufacurer	Ford Motor Company
Brand	FORD
Model	FUSION
Model Year	2014
File date	25/10/17
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Brakes failed when operating the vehicle. I reverse and the brakes went completely soft. It was difficult to completely stop the vehicle, at lower speeds, but i managed to do so with no damage done to the exterior of the car. I drove my 2014 ford fusion awd a few feet to park the car making it easier for towing to the river town ford's dealership. I saw smoke on the right side of the car coming from the wheel area. I turned off the vehicle to assure no further damage to the brakes and rotors. I press the brakes, while the car was off, and notice brake pressure was back. I confirm it was still unsafe by restarting the car and then a low brake fluid indicator came on and all brake feel went limp to a point that pushing the paddle all the way to the floor board did not engage the brakes, e-brakes i suppose was being used at this point. The next day i get a call from the dealer telling me that the car needed a new brake hose and copper washer on the front right side of the car; the initial cost was 203, then with each phone call, because i wanted part numbers to check cost of parts, the price went to 340 dollars for a brake hose and a copper wash replacement on right caliper, by the way the extended warranty didn't cover this cost so no accommodations for a rental and all cost fell on me the customer because of vague extended warranty information. They also told me that the brake hose was not tampered with it just disconnected/popped out from too much pressure. This happens at 37800 plus miles after the warranty dies out and close to the mandatory 40k dealership inspection service. In the end i paid 289. 66 after pulling teeth with the clerks, who answered the phones, and also calling the manufacture for information about fordpart. Com website and coverage. Suggest a further testing of this brake failure. Ford should have covered this cost not me for their faulty parts.
Vehicle Mileage at Failure	37800
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SMITHS STATION, AL
VIN pattern	3FA6P0D90ERXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2A4RR5DG9BR613285 1HGFA16866L801017 1B3CB3HA8BD234258 KL1CD6CA4LC434859 5NPE24AF1GH365486 LJXCU3BB2RTF51192 WBAKB81010CY50104 SALYA2BX4KA201184 KNAGW411BHA476510 NVDHY46YX33810268 1C6SRFFTXMN508415 SALLTAM23XA222375

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2014 Ford FUSION Service Brakes Problems, Complaints and Defects, Recalls and Failures

2014 Ford FUSION Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?