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2014 Ford FUSION Steering Problems, Complaints and Defects

Issue ID	1223298
Internal NHTSA #	10776586
Manufacurer	Ford Motor Company
Brand	FORD
Model	FUSION
Model Year	2014
File date	25/09/15
Component	STEERING
Product type code	VEHICLE
Description of the problem	Engine or transmission knock. Steering knock from turning wheels all the way to the left and right. When in park, reverse, or neutral the knock behind the firewall is not heard. When it is in drive and stopped at a light or with the electronic ebrake on while the car is in drive there is a knock behind the firewall around the transmission area (location is close to the lower front of the center console area; where it is predominantly heard). It is not heard until you are in the car with the doors closed (no music on just the odd knock when stopped while in drive or in drive with the ebrake on). I had the engine checked for noise; mechanics at opelika ford al stated it may be my fuel rail and fuel filter which may be causing cabling behind the firewall to rattle. If that is the case i should hear the hard knock while in reverse or park. They stated they tied both down including the cables to see if the noise subsided (took them ten minutes to do this which is quiet fast to access the fuel rail and filter when the area is tight to access in order to tie cables down). I also had the transmission checked; they stated nothing is wrong with transmission. I got it checked because of the knock and the transmission jerked hard into second and third gear. Also started to idle hard (this is around 21000 miles). They may have re-flashed the transmission but no mechanic came and spoke to me about it. I also asked for the transmission software to be updated. Not sure if they did that either. The car still idles a bit rough from time to time. The issue is still on going and i am in search of a "ford certified mechanic" to actually show me what is wrong so it can be covered by warranty. Ford hq stated they do not keep track of information done on the cars it is local to the dealerships which is stupid. So how are their recalls done if they aren't required to keep track of problems?
Vehicle Mileage at Failure	22080
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SMITH STATION , AL
VIN pattern	3FA6P0D90ERXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SALAK2D42BA596242 W0L000085S9008544 WAUZZZ8K69A038327 MR0ZZ69G703115050 WAUZZZ4AZTN073771 JTEBX9FJ4DK138073 U5YPB814AEL525343 6G1YL54A13L918185 SCBEB53W3JC069359 W0L000085S9008488 JTEBZ29J000039608 6T1BF3FK70X113453

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2014 Ford FUSION Steering Problems, Complaints and Defects, Recalls and Failures

2014 Ford FUSION Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?