2014 Ford FUSION Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford FUSION 2014 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford FUSION 2014 steering and complaints other owners have filed.
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2014 Ford FUSION Steering Problems, Complaints and Defects

 Issue ID1300306
 Internal NHTSA #10885931
 ManufacurerFord Motor Company
 BrandFORD
 ModelFUSION
 Model Year2014
 File date14/07/16
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemWhen my son was driving the vehicle the steering assist indicator light came on without notice at which time he was unable to easily steer the car. He managed to get the car into a nearby parking lot where we had the car towed to a ford dealership service center. The dealer indicated that the steer gear failed and would need to be replaced. Even though there a regional customer satisfaction no 15r01, for the replacement of this gear, my repairs would not be covered under this program because the gear didn't fail as a result of fault bolts. I contacted ford motor company and and experienced great customer service in dealing with the problem, at which time i was transfered to tj brewer (thomas), the general manager for the west market. I never spoke with tj as someone named mark answered and indicated that he would be happy to get things started for me and pass it along to tj. Mark was rude and belittling. He acted like i was trying to get a free handout and told me that my request for repair for the known steer gear failure has been denied. I asked to speak with tj and mark said that he had all of the authority to approve or deny my request and that no effort of my own would over-ride his decision. I asked him if there was any manager that i could speak with and he told me that they were all busy and he would have them call me back. I have not heard from mark, tj or his manager yet. I followed up with a call into ford motor company again, where i my situation was handled expertly again but told that tj would be the last authority and have the final say on whether ford was going to do the right thing or not.
 Vehicle Mileage at Failure54000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateROSEVILLE, CA
VIN pattern 3FA6P0H9XERXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase30/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed45
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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