Issue ID | 1349078 |
Internal NHTSA # | 10945380 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 14/01/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | "new rack and pinion system ordered for vehicle. Scheduled maintenance to install new ford fusion steering gear rack pinion is set to take place at river town ford columbus,ga on the date of 21 jan 2017. Current health report was done 10 jan. 2017. Customer was informed on 7 jan. 2017 that the car is still safe to drive after the dealer's diagnoses. After a week and after the customer scheduled appointment date, 7 jan 2017, for initial diagnoses more failures occurred; on the date of 14 jan 2017, driving with the faulty ford fusion steering gear rack pinion still installed has caused further malfunction of the traction control, it fails to turn on, and the forward collision warning system has also failed. The customer fears that the malfunctioning of the traction control system will be used to place fault on the customer for the failure of the 2014 ford fusion steering gear rack pinion even though the car is still under warranty at 31991 miles. Safety features traction control and collision warning system failure indicates the ford fusion steering gear rack pinion maybe faulty after 30,000 plus miles; this is a road safety issue and the failure of the ford fusion steering gear rack pinion places the vehicle out of compliance with |
Vehicle Mileage at Failure | 31890 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SMITH STATION, AL |
VIN pattern | 3FA6P0D90ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |