Issue ID | 1371956 |
Internal NHTSA # | 10979280 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 30/03/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Lost ability to steer the fusion while driving. Took great effort to keep on the road and steer safely. Took to ford dealership and was told new steering gear was necessary and that would cost $1600. Called ford customer service to start a case and then told to call dealership back. They did nothing to assist. Calls to ford regional customer service were not returned. Recalls about corroded bolts and software reprogramming are not fixing the fundamental flaw. The case that is under litigation in california is exactly what is wrong with my car. The epas failed due to a design flaw and ford will not acknowledge it nor pay for the repair. I do not feel safe driving the vehicle now because i don't know what else ford is withholding. |
Vehicle Mileage at Failure | 22000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WICHITA, KS |
VIN pattern | 3FA6P0H71ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |