Issue ID | 1562758 |
Internal NHTSA # | 11206403 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 27/04/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | While driving my 2014 ford fusion on the freeway two warnings popped up onto my screen saying, power assist steering failure and hill climb assist failure, which resulted in a failure of my power steering which left it very difficult for me to control the vehicle and avoid any injury to myself or others. After having to drive it to the ford dealership in this condition, i am told that they cannot help me out since there is no direct recall under my vin number to match this car although there are multiple steering recalls on top of the class action lawsuit opened for this exact claim i am having. I have been passed back and forth from their management to customer service with no care or sympathy whatsoever for something that could have resulted in death or injury of myself or anyone else on the road at the time. I have only had the car for a year and it is at 91,000 miles so it has surpassed its warranty on miles and i have no coverage for the repairs whatsoever. |
Vehicle Mileage at Failure | 91000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN RAMON, CA |
VIN pattern | 3FA6P0HD0ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 67 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |