Issue ID | 1267935 |
Internal NHTSA # | 10846115 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 15/07/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I purchased the ford focus in june of 2014. I am now 80 years old and thought this would be my last car. Shortly after purchase it became obvious that the transmission was not working properly. I experienced stuttering on acceleration which causes an unsafe condition when driving through an intersection. At times, the transmission will slip. Very frightening when this happens in the middle of an intersection. The transmission also causes the car to lurch forward on deceleration. Neither does it hold properly on a hill, and it can also make a grinding sound in the lower gears on take off. These conditions present a safety threat because it affects my ability to control the car on acceleration and deceleration. Ford has known about this problem since 2010 and has taken no action to rectify the situation. It appears it would be incumbent on the selling dealership to disclose this defect on purchase. I was finally informed of the problem at the first service when i complained. This is pure and simple non disclosure which is illegal in sales of any kind. I have had my car to the dealership at least 5 times complaining of the problem of this problem and each time they run some software which usually makes the situation worse or creates and additional problem. Not only is this a safey issue, but it has also created a loss of value for resale and untold hours of sitting in a showroom while the dealership is trying to fix what cannot be fixed. I have tried to work with ford customer service with no success. |
Vehicle Mileage at Failure | 7037 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN PEDRO, CA |
VIN pattern | 1FADP3J28ELXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |