Issue ID | 1270550 |
Internal NHTSA # | 10851098 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2014 |
File date | 21/03/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | We live in nv and purchased our 2014 ford fusion on 2/29/16 (was corporate fleet vehicle with less than 20k mileage and still have mfg. Warranty coverage). We are starting to experience some warm days where we turned the air conditioner on, and we hear a gurgling sound (like water is running) while driving. To avoid a major issue before it gets warmer, i took the car to the ford dealer yesterday (3/21) but due to their having a backlog, they were unable to actually look at the car yet they kept the car all afternoon. Then they called and said they would need to keep it till the next day. We chose to go get the car and take it back today (3/22). The service mgr. Called this morning letting me know that the "water running sound" is normal in the 2014 model. Then he stated with a chuckle the sound is "like little roaches running around in the dashboard" and his service tech found documentation issued by ford engineering confirming this sound is normal. Mind you this person is a professional.... He makes a comment as this! I let him know we had previously owned a 2007 ford fusion and never had this issue. He had nothing to say. I find his comment somewhat comical but very insulting; and i asked him to email me the documentation. Immediately i called the salesman and he is going to check into this further and get back to me. Meantime i have found zilch about the issue. |
Vehicle Mileage at Failure | 19910 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NORTH LAS VEGAS, NV |
VIN pattern | 3FA6P0H76ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |