Issue ID | 1203206 |
Internal NHTSA # | 10743750 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2015 |
File date | 14/07/15 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | Upon returning from a long trip and approximately 3 miles from home, the steering wheel of the car began to vibrate heavily and as i turned a corner, the dashboard lit up like a christmas tree and i lost my power steering. The info on the dashboard informed me the vehicle had lost the power steering and traction control and i was to seek service immediately. By driving slowly, i was able to make it home steering manually. The dealer was notified immediately and they arranged to tow the car to the dealership. Two days later i was contacted by the dealership and informed the steering gear had failed and would need to be replaced. Because of the serious nature of this defect and the fact that i had just purchased the car new on 6/15/15, i requested a replacement vehicle but was told ford would not do that. I contacted ford corp. And my case was turned over to the regional mgr. Of this area and he also informed me that the car would not be bought back but would be repaired under warranty. As compensation my new car warranty was extended to 5 years. I shudder to think what might have happened to my wife and myself had this steering failure had happened at the highway speeds we had just been traveling and am now nervous about the overall quality of this vehicle. I feel the public should be made aware of the potential of this dangerous, serious defect in the ford fusion. |
Vehicle Mileage at Failure | 2300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CROSSVILLE , TN |
VIN pattern | 3FA6POH94FRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |