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2015 Ford FUSION Engine Problems, Complaints and Defects

Issue ID	1183330
Internal NHTSA #	10716322
Manufacurer	Ford Motor Company
Brand	FORD
Model	FUSION
Model Year	2015
File date	23/04/15
Component	ENGINE
Product type code	VEHICLE
Description of the problem	While driving on hwy 27a at 65 mph [xxx] reached under the steering column, bumping the ignition switch. This bump caused the motor to cut off. [xxx] was able to pull off the road and restart the vehicle. This happened again in our driveway. [xxx] had pulled out of the garage and placed the vehicle in park as [xxx] explained where the steering wheel adjustment was located. When [xxx] reached under the steering column he bumped the ignition switch or keys and the motor cut off. We returned the vehicle to the our garage and contacted ford of ocala for a service appt. On 5/2 we delivered the car to ford/ocala. [xxx] said they couldn't fix the problem we explained. Then [xxx] got into the car with ms. Leathers keys and repeated shut the vehicle off by bumping the key/ignition switch. [xxx] was another employee in the shop who witnessed this happening. [xxx] said he needed to contact troubleshooting and that couldn't happen until monday. 5/4 i contacted ford/ocala and they informed me that the work was done, under warranty, and that they changed the keychain and that fixed the problem. Only the key chain we were using when we witnessed the shutdown was not the one ford/ocala had. I spoke to [xxx] at ford customer relations and she said we could test our key chain and the modified key chain in the fusion. [xxx] went on 5/8 to try the vehicle, with the modified key chain and [xxx], the service mgr in the passenger seat. Again, [xxx] reached under the steering column, bumped the ignition switch/key chain and the motor cut off. [xxx] responded that the car was suppose to work like that. She then said we had to get the car off their lot. The vehicle is dangerous and no one should drive it. The car is still at ford of ocala. The ignition switch if bumped can cut the motor off. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MORRISTON, FL
VIN pattern	3FA6P0G78FRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUZZZCBXKR067130 YV149MTS6H2433568 56KTCDBB7P3415894 KNADG4117A6643663 2HGFG12856H545275 JT172ZEB203002963 5J8TB3H38FL003065 1B3HBCSA07D530758 WBAUD71090P213529 W1KCG4EB3NA011866 WAUZZZGBXKR067130 W1KZF8KB3MA931701

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2015 Ford FUSION Engine Problems, Complaints and Defects, Recalls and Failures

2015 Ford FUSION Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?