Issue ID | 1343707 |
Internal NHTSA # | 10937363 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | MUSTANG |
Model Year | 2014 |
File date | 28/05/15 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Hello, i hope this message finds you well, i would like to express my deep concern and dissatisfaction with my 2014 ford mustang. Unfortunately as you are aware the takata driver side air bag inflator recall has immensely hindered my opportunity of selling the vehicle. Ford has not been helpful, due to the recall the value of the vehicle has strongly decreased. They have not relayed substantial information which will essentially fix the recall. "a notice will be sent to you in the mail", i have not received any information in the mail. I've called numerous times and it appears quite frankly ford does not care about this issue. Ford motor co has demonstrated a disregard on when the parts will be sent to fix the recall, and or helping me get rid of the vehicle. I have a payoff amount of $18,168. 00, unfortunately for me i've been dealing with this recall for nearly two years. I would greatly appreciate your assistance with ford motor co. Thank you and happy holidays. Best regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WESTON, FL |
VIN pattern | 1ZVBP8AM9E5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |