Issue ID | 1118136 |
Internal NHTSA # | 10641550 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | MUSTANG |
Model Year | 2014 |
File date | 02/10/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I had a blow out the vehicle accelerated and i could not stop it i ended up hitting a curb which actually stopped the vehicle and the tire rod was broke the steering was out the suspension was out the complete brake system was out i was thankful that my child to just be bruised because there was a hole on side of tire bigger than 1/2 dollar. I was told the tires would not blow out (at dealer ship) and paid extra when i bought the car for the protection. I called ford customer service regarding the damage the vehicle occurred just because of a blow out . The woman was extremely rude and said you shouldn't have hit a curb any experience drivers out here knows if you hit a curb it does not cause this damage and i am thankful for my insurance as they are looking into the vehicle as serious defects. I was told that the damage to this vehicle happened at the time of this so called blow out and that is why i had no control over the vehicle so i truly believe that when the damage occurred to the driver side back tire was the result of maybe a rod hitting the back tire causing the blow out because i have driven a vehicle for over 35 years and never had this much damage nor this much problem due to a blow out. No warning lights appeared on my vehicle until i got stopped not even low pressure tire ... When the steering went out it felt like i was trying to drive a car with the keys off , the steering wheel froze.... At this time i still do not know all the damage as this was just visual inspection from the people who are attempting to fix my new car ... I do blame ford for this as this was unusual as i did not have an accident yet the car looks like it has been in a head in collision. |
Vehicle Mileage at Failure | 6211 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ALBUQUERQUE, NM |
VIN pattern | 1ZVBP8AM5E5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |