Issue ID | 1411424 |
Internal NHTSA # | 11030823 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | MUSTANG |
Model Year | 2014 |
File date | 21/09/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford mustang. While driving 20 mph, the power steering ability failed. The contact stated that the power steering ability would come and go and the accutrax service warning indicator illuminated. The vehicle was taken to family ford-lincoln (909 pike st, marietta, oh 45750 (740) 373-3431) where it was diagnosed that the power steering box needed replacement. The contact mentioned that no reason was given as to why the power steering box needed replacement. The vehicle was not repaired. When the contact arrived home, he found water in the connector pins with the power steering box, and the pins were corroded. The manufacturer was notified, but did not assist. The failure mileage was approximately 21,600. *bf consumer stated electrical steering box, positive and negative terminal plug had water in it and the male terminal; spade is corroded causing loss of steering. Updated 7/24/18*jb |
Vehicle Mileage at Failure | 21600 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | BELPRE, OH |
VIN pattern | 1ZVBP8CFXE5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/07/15 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | MAN |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MCCLINTON CHEVROLET |
Dealer's telephone number | |
Dealer's city | PARKERSBURG |
Dealer's state code | WV |
Dealer's ZIP code | 26101 |