Issue ID | 345107 |
Internal NHTSA # | 758880 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 12/02/02 |
Component | ENGINE AND ENGINE COOLING:ENGINE:GASOLINE |
Product type code | VEHICLE |
Description of the problem | I also would like to file acomplaint on smart choice my extended service agreement co.. In march of last year they put in a engine in this van. At the time they gave me a choice if ford put the engine in and supplied the ,smart choice would only pay $2800 on repairs. If i let smart choice supply the engine they would pay for ford putting the engine in ,and the a car rental until it was completed. So my ouestion to them was would it be a warrnity on the engine they supplied. They said yes 12mos, or 12,000 miles. So i said ok i would go with smart choice. 11months later the engine blows i take it back to ford , they in turn talks to my ins. Smart choice, ford was inform i did not have a warrnity because my ins. Had ended lasy june. That's 3 months after the engine was put in. I talked to ford ,and ask them since this was a whole different engine ,and since it was the same problem that they had recalls on could they fix it under the recall. They said no because they had did a recall on my old engine that they could not do it to this engine. So i called smart choice back and receive the vin3 from the they had ford put in it came invalid and ford said that would be against the law anyway. I believe someone is responsable for these repairs i lean to smart choice because they told me that it would be under warrinty for 12mos. Or 12,000miles. *ak |
Vehicle Mileage at Failure | |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | PALMDALE, CA |
VIN pattern | 2FMDA5144SBXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/08/97 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | N |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |