Issue ID | 126266 |
Internal NHTSA # | 700065 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 08/10/98 |
Component | ENGINE AND ENGINE COOLING:ENGINE |
Product type code | VEHICLE |
Description of the problem | The vehicle was purchased used and only had 35000 miles on it at time of purchase june 1997. Since purchase, it has never shown overheating. The head gasket showed zero compression at a shop we tool it in to, meaning it failed. We had the vehicle towed to al packer west in royal palm, florida to effect repair. The repair person in service told us they would cover the repair cost and all incidental costs. We had to rent a small dodge neon for a 2 week period, $300. 00 bil. Ford says they will not cover the car rental. They did cover the engine gasket and valve repair, although we were told they would also cover all incidentals. Al packer west told us that the repair person we had dealt with, tony, was no longer with the company. Al packer originally told us the van would be ready on tuesday october 20, but it was not ready until the 22nd of october. So, this increased the rental charges on the dodge neon that we had to rent. Al packer west owes us cost of the rental car, or a portion thereof, based on our understanding on the type of repair that was done. Tim cash 1409 georgia avenue west palm beach, fl 33401 tel 561 833-6142 e-mail railman@freewwweb. Com *mjs |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WEST PALM BEACH, FL |
VIN pattern | 2FMDA5146SBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/06/97 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |