Issue ID | 186406 |
Internal NHTSA # | 713791 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 25/09/99 |
Component | ENGINE AND ENGINE COOLING:ENGINE |
Product type code | VEHICLE |
Description of the problem | A head gasket had to be replaced on the car at 69,000 miles causing additional repairs, i. E: plugs, air filter, coolant etc. The service manager advised me that this defect has been apparent on the 3. 8 liter engine on the windstar, taurus and sable. I was told that the dealership has performed service on this problem at the rate of 2 automobiles per week since last year, at approximately the same mileage. We were also told that the ford motor company was replacing the head gasket on those vehicles under 75k miles at no charge to the customer up until december 31, 1998. Because you have been aware of the reoccurring problem on these vehicles and have chosen not to have an official recall, we have filed complaints against the ford motor company with the national highway traffic safety administration and the federal trade commission. The complaint is based on the fact that there is an apparent defect with the 3. 8 liter engine involving the same head gasket, and that a redesigned gasket is now being used.. My windstar was serviced on june 24, 1999 for a 65k mile maintenance check at a cost of $255 showing no apparent engine difficulties and then i had to invest another $1,140 at the time of this repair 3 months later. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HUNTERSVILLE, NC |
VIN pattern | 2FMDA5146SBXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/07/94 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |