Issue ID | 237126 |
Internal NHTSA # | 727862 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 01/11/99 |
Component | ENGINE AND ENGINE COOLING:ENGINE |
Product type code | VEHICLE |
Description of the problem | Blown head gaskets at 44k told they would be covered by recall. Additionally told that the timing cover gasket needs to be replace but not covered by recall. When i told them not to do the work i was warned by the ford service manager that i would have serious damage that would not be covered within 1 month. Cost for timing gasket cover was to be $800 but settled and paid $400. It took 3 weeks (nov 1-21, 1999) to get the work done right. March 2000 i receive a letter for ford customer credit. Dealership could not explain the program so when i called and provided my info i was told that since my $400 payment was not for the recall (head gaskets only) that i was not eligible for the $4000 credit that they previously had lead me to believe that i was. I have a new taurus picked out waiting to be picked up and now i am told that i don't qualify for the credit. If this ends up being the case, this windstar will be the last ford that i own! I promise! *ak |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CINCINNATI, OH |
VIN pattern | 2FMDA5149SBXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/08/95 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |