Issue ID | 292774 |
Internal NHTSA # | 743091 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 12/12/00 |
Component | ENGINE AND ENGINE COOLING:ENGINE |
Product type code | VEHICLE |
Description of the problem | Serviced at dealership for leaking head gasket per extended warranty letter (00m09). Extensive cooling system damage caused as result of head gasket failure. Dealer quoted $1,500 worth of work that would be out of pocket expense. Vehicle driven immediately to independant certified mechanic for remainder of repairs (less than 3 miles door to door). Dealer quote more expensive and included work that was not necessary (replacement transmission pan gasket-gasket was less than 6 months old). Engine failed same day work was completed (driven less than 20 miles). Replacement engine on 5 week backorder from manufacturer. Engine replacement failed 3 days after work completed. Second engine replacement performed by another ford dealership. Vehicle was returned leaking fluid and with clamps and hoses disconnected (had to be returned again). Ford has acknowlegded problem and existence of $4,000 coupon program to owners for repairs. However, best ford still will not honor program. Have spent 15 weeks and more than $5,000 to have vehicle returned still running rough.*ak |
Vehicle Mileage at Failure | |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | LITCHFIELD, NH |
VIN pattern | 2FMDA5149SBXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/06/96 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |