Issue ID | 580993 |
Internal NHTSA # | 10151720 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 15/01/06 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | My wife was leaving church in the parking lot, the head gasket blew. Hi. My name is robert stringer. I am the unlucky owner of a 1995 ford windstar. The windstar has a factory defect in the head gasket mounting, that causes premature gasket failure(service bulletin #00m09). Well my windstar blew the head gasket on january 15th, of 2006. The van only has 76,000 original miles on it. When i contacted ford about this, they informed me that they would not repair it. I made 3 contact attempts to riser ford, in hot springs, and 2 contact attempts to the customer relations dept' at ford motor co. Each time they said they would not help me. I intent to take this all the way. I should not be responsible for defective part repairs to my vehicle. *jb |
Vehicle Mileage at Failure | 76000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HOT SPRINGS, AR |
VIN pattern | 2FMDA514XSBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 02/07/04 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | TEMPE DODGE |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |