Issue ID | 673945 |
Internal NHTSA # | 10226777 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 19/04/08 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | Tl*the contact owns a 1995 ford windstar. The check engine light illuminated on april 19, 2008, which was the purchase date of the vehicle. The dealer stated that the light would dim after fuel was placed into the vehicle; however, the light remained illuminated. The dealer placed sensors and new motor mounts on the engine and, afterwards, the contact was unable to drive more than 25 mph. Due to the loud noise from the engine, a mechanic at a muffler shop advised her that there were no new motor mounts on the vehicle. In fact, the motor mounts on the vehicle were old and defective. The dealer has had the vehicle since may 1, 2008 and stated that no additional repairs will be made. The dealer accused the contact of damaging the motor mounts and adding 750 miles since purchasing the vehicle. The vehicle has been at the dealer several times since it was purchased. The estimated failure mileage was 135,000. |
Vehicle Mileage at Failure | 135000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | MEMPHIS , TN |
VIN pattern | 2FMDA5148SBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | ROGERS USED CAR |
Dealer's telephone number | 9017675204 |
Dealer's city | MEMPHIS |
Dealer's state code | TN |
Dealer's ZIP code | 38122 |