Issue ID | 198478 |
Internal NHTSA # | 716892 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 27/01/98 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | In response to your problems with the windstar, i too, have a l995 windstar. My problems started in the winter of l996 having only had the vehicle a few months when the transmission went in january of that year. The vehicle had only l7,578 miles on it. My family was without a car because as i sure you are already aware of, ford does not give you a replacement vehicle while your vehicle is in the shop. Another thing worth mentioning is the fact that when the vehicle had to be towed, it was towed under the warranty program wherein you had to use ford's agents (outside tow shop). The tow truck operator did hook the car correctly and actually broke the bottom bumper causing me over $l,000. 00 in damages. I wasat the time by the tow truck operator that he would pay for the costs of replacing the lower bumper. Again, much to my surprise, this particular tow truck operator did not carry automobile insurance coverage and therefore, did not pay me the damages. It took me two years after having gone to small claims court to file a complaint against ford and the tow truck company for the repairs to the vehicle. Imagine that. Ford hires people to tow your vehicle and they don't bother to check to see if the individuals have automobile insurance coverage yet you are required to produce these items when your vehicle is in the stop for repairs. In response to your problems with the windstar, i too, have a l995 windstar. My problems started in the winter of l996 having only had the vehicle a few months when the transmission went in january of that year. The vehicle had only l7,578 miles on it. My family was without a car because as i sure you are already aware of, ford does not give you a replacement vehicle while your vehicle is in the shop. Another thing worth mentioning is the fact that when the vehicle had to be towed, it was towed under the warranty program wherein you had to use ford's agents (outside tow shop). The tow truck operator did hook the car correctly. * |
Vehicle Mileage at Failure | |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | PHILADELPHIA, PA |
VIN pattern | 2FMDA5L4LSBXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/10/94 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |