Issue ID | 233717 |
Internal NHTSA # | 726713 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | WINDSTAR |
Model Year | 1995 |
File date | 01/06/00 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | After operating the vehicle for a while, transmission will not engage into drive and sometimes will not engage into reverse. Overdrive light then started to flash. When the transmission does engage, the vehicle tends to lurch forward in an unsafe manner. Brought the vehicle to an independent garage. They changed the ecm (electronic control module) at a cost of $650. 00 parts and labor. We left for a week vacation the next day only to have the same problem occur. Garage insisted that the ecm was defective and that the transmission problem is a separate issue. Brought the vehicle to dealer (shamrock ford). Within a couple of hours, we recieved a call that the transmission has to be replaced. Cost: $2600. 00. Upon searching the internet, we found that a lot of 1995 windstar experienced the same problem. We believe that this is not only an issue of manufacturer defect but also a safety issue, something the nhtsa should be involved in. Ford motor company has not been receptive to our complains and requests for financial assistance in the repair although, we believe, that they are fully aware of the defect in the transmission as evidenced by their prompt diagnosis of the problem . We own a 1995 toyota celica with 245,000 miles and a 1988 toyota camry with 264,000 miles. We feel that we are responsible car owners and that our vehicles are not subjected to abuse and misuse. We bought the ford windstar with the belief that finally, american car manufacturers has achieved a level of reliability equivalent to their foreign car competitors. It now appears that at least one company, ford motors, has not.*ak |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAN RAMON, CA |
VIN pattern | 2FMDA5143SBXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/08/94 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |