Issue ID | 1589224 |
Internal NHTSA # | 11241809 |
Manufacurer | General Motors LLC |
Brand | GMC |
Model | ACADIA |
Model Year | 2014 |
File date | 03/08/19 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | On saturday evening august 3, 2019 my wife, who was driving our 2014 gmc acadia, reported to me that a red air bag warning light and the message "service air bag" came on and remained on while driving. On sunday august 4, the warning light and message went off during the day when i was driving the vehicle, but later came on when my wife drove the vehicle during the evening. On monday august 5 while i was driving the acadia, both the warning light and message "service air bag" came on and stayed on while driving. On monday august 5 i drove the acadia to a gm dealership as soon as it opened. The dealership said there were two diagnosis codes for two separate failures relating to the air bags. The first was code b0022 (which the dealership said was related to a wiring failure). The dealership advised this failure code of b0022 was covered under warranty pursuant to gm special coverage adjustment number 15804. The dealership said that the second diagnosis code was b0058 (which the dealership said was a failed sensor). The dealership said that both of these problems needed to be fixed in order for the airbags to work. The dealership said, however, that replacement of the sensor was not covered under adjustment 15804. The dealership did offer a discounted charge for replacement of the failed sensor and as of this writing the vehicle remains at the dealership to make all repairs necessary for the air bags to work. I have advised the dealership of my intention to report the sensor failure issue to ntsb so that ntsb and gm are aware of it. I have also reported the above to gm customer assistance and am awaiting a return call from a "senior advisor". I have also requested that gm cover all costs relating to the sensor failure as well as the wiring failure as i have been informed by the dealership that both relate to the failure of the air bag system. |
Vehicle Mileage at Failure | 55100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAS VEGAS, NV |
VIN pattern | 1GKKVTKD8EJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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