Issue ID | 1422838 |
Internal NHTSA # | 11044517 |
Manufacurer | General Motors LLC |
Brand | GMC |
Model | ACADIA |
Model Year | 2014 |
File date | 02/11/17 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | I had just picked up 250 pieces of chicken from giant eagle to feed the homeless at the ywca and placed the boxes in the back of my vehicle. As i drove down the street the window began to fog so i turned on the defrost. Within minutes of turning on the defrost, the window shattered into pieces. I ended up having to throw away over 100 pieces of chicken, but luckily no one was hurt. I have called the dealership and filed a complaint with the corporate office, but they say they cannot assist. After speaking with candice at gmc, @866-790-3600 ext 5923331, i was told that the extended warranty i purchased does not cover glass. I bough the car used almost a year ago, purchased the extended warranty to replace the bumper to bumper coverage, so why doesn't it cover glass? What is even more frightening to me is how does a window just shatter? This is a defect that needs to be address and this should be covered by gmc. I have researched and found that this has happened in other gmc vehicles and perhaps this needs to be a class action law suit before it will be properly addressed. |
Vehicle Mileage at Failure | 22350 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COLUMBUS, OH |
VIN pattern | 1GKKVTKD0EJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |