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2019 GMC ACADIA Unknown Or Other Problems, Complaints and Defects

Issue ID	1703396
Internal NHTSA #	11374063
Manufacurer	General Motors, LLC
Brand	GMC
Model	ACADIA
Model Year	2019
File date	14/10/20
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	First time back in june 10th, 2020, i took it in because of "remote not detected" they could not duplicate the problem, few hours later, same day after i picked the car up it went haywire while parked. It threw itself into theft mode, would not let us manually lock the car, electrical was still on but engine was shut off, alarm, windshield wipers, and lights was going off while i had it towed to the dealership. This time they've told me, the a/c condensation fried the cpu module because the only thing keeping water out of the cpu was a tray. September 9th, 2020 i take it back into the dealership because again the car kept reading "no remote detected". They claimed it was my "dash cam" that caused the issue. October 14th, 2020 the car again went haywire while in motion. This time it threw itself into theft mode, alarm went off, wipers, was reading low fuel (full tank) steering assist turned on and off, brakes started locking mid busy street, steering wheel tightened also. I barely could turn it into a neighborhood street to get off the road. I had the vehicle towed back to the dealership again, through my triple a plan for the second time because i was "out of the area" that they could send a tow truck to. They tell me again condensation got into the cpu and wasn't even sure if it'll happen again if i continue to run the a/c. I picked the car up the next week and on october 25th, 2020 the car again would not read the keys. Every incident but october 25th, 2020 incident, i have let a supervisor from gm know of the situation, his name is [xxx] ext. I have recorded even phone records of every incident that's occurred. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	10767
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HOUSTON, TX
VIN pattern	1GKKNKLA9KZXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1V2DR2CA8JC535311 1C6RR7LT8LS152992 1N4BZ0CP2HC301103 Z94CB41BBHR388020 5NPEB4AC7BH178249 5YJ3F7EA7KF000001 YV1DZ8756D2416958 4S4BTGPD4L3159474 2GNAXUEV4L6272338 2T3F1RFV0LC108487 KMHCT4AE6HU322082 2GNAXKEVXL6260649

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2019 GMC ACADIA Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2019 GMC ACADIA Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?