Issue ID | 482978 |
Internal NHTSA # | 10072604 |
Manufacurer | GENERAL MOTORS CORP. |
Brand | GMC |
Model | SAFARI |
Model Year | 1997 |
File date | 22/07/03 |
Component | ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH |
Product type code | VEHICLE |
Description of the problem | September 1, 1999: ac problem (not cooling) repaired under warranty. November 3, 1999: left drivers door window motor replaced under warranty (not passenger side as documented on the invoice). January 31, 2003: i wrote to gmc customer service via email, detailing some problems that had developed with my van. I complained that the drivers window motor was intermittent at best. I mentioned was the windshield wipers worked erratically. My low setting on the ac fan was inoperable, and eventually all 3 levels stopped. I had been living with it for over a year, because i am a single mom, work full time and couldnt afford to be without my transportation. The reply i got was that my van was too old, and things break. Three months later, i received a recall campaign in the mail for the windshield wiper motor. May 8, 2003: i took my van into the closest gmc dealer to have my drivers window motor ($329. 38) and the ac resistor replaced ($103. 24), and perform the campaign to replace the windshield motor. July 22, 2003: returned to gmc dealer to repair ac problem (ac blows from defroster and not from vents) that developed may 10, 2003.($132. 50) september 24, 2003: returned to gmc dealer for same ac problem that returned july 30, 2003. That van was in the service department all day, and was never repaired. I had to have my car for work and could not leave it. Needless to say, i was very unhappy with them. I had been unable to leave the van again until just recently, choosing instead to live with the problem until such time i could afford to be without the car for a day. April 20, 2004: returned to gmc dealer for ac problem. Was told the hose was broken in a different place than before. (169. 24). During the drive home, the ac problem returned. April 29, 2004: van wont start due to a dead battery. I replaced the battery, and still same problem returns. Now i have an electrical problem somewhere that is killing my battery, and i cant find it.*ak |
Vehicle Mileage at Failure | 32804 |
Number of Occurences | 5 |
Source of the issue | NHTSA WEB SITE |
City and State | WAHIAWA, HI |
VIN pattern | 1GKDM19W9VBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 03/07/97 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CUTTER PONTIAC BUICK GMC WAIPAHU |
Dealer's telephone number | 808.564.9560 |
Dealer's city | WAIPAHU |
Dealer's state code | HI |
Dealer's ZIP code | 96797 |