Issue ID | 897410 |
Internal NHTSA # | 10440229 |
Manufacurer | GENERAL MOTORS LLC |
Brand | GMC |
Model | SIERRA 3500 |
Model Year | 2007 |
File date | 07/12/11 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Transmission cooler line leak could leak out all fluid and cause transmission failure. The consumer was informed the vehicle needed transmission cooler lines, transmission fluid and conditioner at a cost of $ 822. 32. The service manager agreed to cut the bill to $411. 16. The consumer contacted gm customer service to make a complaint. After an investigation, the consumer was informed by gm that the dealer stated the failure was caused by the age of the vehicle and gm would not cover the cost of the part. The consumer stated the part was made of defective materials and should have been recalled. When the consumer contacted the dealer, they stated they had not made a diagnosis of the failure and the parts were sent to gm to be examined. Updated ivoq 01/04/12 *jb |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BUDA, TX |
VIN pattern | 1GTHK33617FXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CHUCK NASH GMC |
Dealer's telephone number | 512-477-3236 |
Dealer's city | SAN MARCOS |
Dealer's state code | TX |
Dealer's ZIP code |