Issue ID | 1353287 |
Internal NHTSA # | 10948966 |
Manufacurer | General Motors LLC |
Brand | GMC |
Model | SIERRA 3500 |
Model Year | 2016 |
File date | 02/12/16 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | -all started with loud pop, metal failure sound. -at a stop, with brakes applied, the power steering turns the wheel to the right. I have to pull to the left to keep the wheel centered. (not moving) this pressure issue will finally stop and the wheel will center on it's own. -steering has slop, feels loose, dead center -while at speed applying the brakes the steering wheel was torn from my hand 3 times. The power steering causes truck to change directions when braking. 99% of the time the truck turns right. The hyroboost system is turning the steering system to the right which changes the direction of the truck. -while driving the power steering assist appears to turn off and on. As if there is a power loss or too much power was applied than it returned to normal. The truck has been at the dealer 3 different times. First dealer visit the tech deemed the truck unsafe to drive. This was determined by just driving the truck from the service lane to the garage. Tech identified a gm tsb (pit5501d) to investigate the issue and contact gm. Gm outlined a repair however the repairs did not resolve the issue. I was told by the dealer to take it to another dealer for a second opinion. This was after returning to the dealer for the second time and stating the steering system is now leaking and the issue still remains with some improvement. 3rd visit at the 2nd dealer: second dealer drove the truck with me and it was difficult to control. The dealer tech was driving and i was sitting in the passenger seat. They deemed it unsafe to drive and put me in a loaner. 2nd dealer identified metal in the steering fluid and parts that contain fluid must be replace. Personal thoughts are the steering boxes are factory defective and causing them to fail over time. This then introduces metal into the hydroboost system which results in brake and steering failure. |
Vehicle Mileage at Failure | 16000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MANASSAS, VA |
VIN pattern | 1GT42VC85GFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |