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2011 GMC TERRAIN Engine Problems, Complaints and Defects

Issue ID	1543340
Internal NHTSA #	11184219
Manufacurer	General Motors LLC
Brand	GMC
Model	TERRAIN
Model Year	2011
File date	30/01/19
Component	ENGINE
Product type code	VEHICLE
Description of the problem	"excessive oil consumption" after having the oil consumption tests performed on my truck it was discovered that my vehicle needed the rings and pistons replaced, therefore, on january 18th, 2016 my truck went into rogers chevrolet (now known as michael bates) to have this done, under the special warranty known as excessive oil consumption. I received my truck back on january 25th, 2016 after being told it was fixed. Once my free oil changes were up in march of 2016, i either took my truck for oil changes or my uncle, grandfather or myself conducted the oil changes (you will see the receipts on this). After some time i started to use oil again, more than normal. When i inquired with rogers chevrolet i was told that my truck should be fine because they already replaced the pistons and rings and that my engine is just going to burn oil because the way gm built the motor and to keep extra oil on hand. Well on 01/30/2019 i was on the highway doing around 75mph when my engine failed. I almost was in an accident on the 3 lane highway! I was advised to have it towed to a nearby dealer in which i did. I was informed that the pistons blew through the bottom of the motor, and then i was advised to provide receipts in which i did, and now i am being told the special warranty is expired in which it is not i am only at 109,000 miles and it was last serviced for this special warranty in 2016, therefore, it should be covered until the 120,000 miles like indicated on the warranty bulletin. This issue is very dangerous and fatalities are going to happen if this doesn't get addressed and fixed properly. The maintenance on my truck is excellent, i took very good care of it, and i have the receipts to prove it, however, i did some research after this happened to me and i was informed that there must be a problem with the block/heads in the motor for it to do this and gm has to know this!
Vehicle Mileage at Failure	109555
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MONROE, MI
VIN pattern	2CTALSEC4B6XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	75
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5TDBBRCH5PS590731 WDDLJ7EB7CA044756 KNADN412BD6173175 VF7RDRHHAFL503936 WMAT37ZZZYW040325 JHMZF1D69BS011739 JMZCR191T67016766 166D95E32D0106563 WAUHFAFL0DN043820 KNDJ33AU1L7008859 L5E6H5D45BA000284 1GCGD34J1GF356617

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2011 GMC TERRAIN Engine Problems, Complaints and Defects, Recalls and Failures

2011 GMC TERRAIN Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?