Issue ID | 1585265 |
Internal NHTSA # | 11234118 |
Manufacurer | General Motors LLC |
Brand | GMC |
Model | TERRAIN |
Model Year | 2011 |
File date | 11/07/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 gmc terrain. While driving, the transmission was shifting into a lower gear and the vehicle could not exceed 2 mph. The vehicle was pulled over and towed to an independent mechanic who diagnosed that the engine seized. The contact researched and learned that the failure was due to the engines of the 2011 gm models. Denooyer chevrolet (127 wolf rd, albany, ny 12205, (518) 458-7700) stated that there was no recall for the failure and admitted that there was no way the contact could have known the engine would seize. The manufacturer agreed with the dealer and informed the contact that they had to have the vehicle towed to the dealer and pay for labor costs. The manufacturer stated that they may consider paying 10% of the total repair cost. The vehicle was currently at the independent mechanic and had not been repaired. The manufacturer called back and stated that they might help pay off the vehicle loan as long as the contact purchased another gm vehicle. The failure mileage was 81,000. |
Vehicle Mileage at Failure | 81000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | WATERVLIET, NY |
VIN pattern | 2CTFLREC4B6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |