2011 GMC TERRAIN Equipment Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for GMC TERRAIN 2011 equipment. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your GMC TERRAIN 2011 equipment and complaints other owners have filed.
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2011 GMC TERRAIN Equipment Problems, Complaints and Defects

 Issue ID930760
 Internal NHTSA #10466607
 ManufacurerGENERAL MOTORS LLC
 BrandGMC
 ModelTERRAIN
 Model Year2011
 File date18/02/11
 ComponentEQUIPMENT
Product type codeVEHICLE
 Description of the problemThe 4 phone system developed static either bluetooth connection or using the onstar phone system. Over several months i changed phones at least 4 times. The static gets progessively worse as speed of the vehicle increase. At 70 miles per hour when a call is made from the vehicle the person on the other end can barely make out wha the person in the vehicle is saying. The vehicle has been in two separate dealerships. Vcim and microphone have been replaced twice. Gm customer service tells me that it is a technology issue and they are not responsible for it. Gm did work on it right up to the 36,000mile bumper to bumper. It was then their "field engineer" declared the system operated fine and there was no problem. Since then gm refuses to work on it. Their "engineer" made 1 phone call from the car for less than 4 minutes but put 86 miles on it and left it out of gas. Sitting still the system is static free. Moving it is almost useless. This is the safety aspect that bothers me is we purchased vehicle ($31,000. 00) for bluetooth handsfree and onstar both of which are nearly useless at speed and gm refuses to do anything about it. This has been ongoing for 1. 5 years. I have spent countelss hundreds of dollars on different phones and my time trying to get this issue fixed. Gm customer service is useless at any speed. If they advertise "handsfree and bluetooth" it should work. Safety wise this is an issue because my wife has to resort to holding her phone while driving if she wants to be heard. I am afraid there is a more serious issue that will disable the onstar in an emergency. The public has been sold "technology" by all of the automakers. They tout it on tv but when it comes to it they won't fix it when it breaks.
 Vehicle Mileage at Failure3000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateDICKSON, TN
VIN pattern 2CTFLTEC3B6XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders4
Drive train type
Transmission type
 Vehicle speed70
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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