2011 GMC TERRAIN Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for GMC TERRAIN 2011 fuel propulsion system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your GMC TERRAIN 2011 fuel propulsion system and complaints other owners have filed.
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2011 GMC TERRAIN Fuel Propulsion System Problems, Complaints and Defects

 Issue ID1708655
 Internal NHTSA #11377827
 ManufacurerGeneral Motors LLC
 BrandGMC
 ModelTERRAIN
 Model Year2011
 File date07/02/20
 ComponentFUEL/PROPULSION SYSTEM
Product type codeVEHICLE
 Description of the problemI purchased the vehicle in march 2018. From the date of purchase, the service engine and/or change oil lights would turn on. Every time i took the vehicle to my mechanic, it needed oil. In january 2020, i got a notice from gmc about the settlement of a lawsuit regarding vehicle oil consumption. I took the vehicle to my local gmc and the manager read the "notice of approval of class action settlement and claim form" that was sent to me. The lawsuit requires gmc to pay for repairs or reimburse customers for the repairs. My vehicle had not had the necessary repairs done to it, so the manager instructed me to approve the necessary repairs and pay for them out of pocket because gmc would reimburse me. The repairs were completed on february 7, 2020. I followed all the guidelines provided to me by gmc in order to get the reimbursement. I mailed documents to them a week after the repairs were completed, months before the deadline of may 16, 2020. After waiting over a month and not getting reimbursed, i called gmc customer services (1-866-790-5600) on april 11, 2020. I was informed by gmc customer service to expect a reimbursement check for repairs and rental car fees within two weeks. After not receiving the reimbursement, i called again in june and july 2020 and given the same information-wait. This continued throughout the summer. The delay was blamed on covid-19. I called again in late september 2020, and they instructed me to email all the documents and that the check would arrive in two weeks. On september 30, 2020, i emailed all the documents to gmc. After waiting another two weeks, i called them and they again said it would come in two weeks. On november 10, 2020, i sent another email asking for the reimbursement check. A week later, i got a letter stating i did not qualify for reimbursement because the time had passed/expired.
 Vehicle Mileage at Failure91000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateEL PASO, TX
VIN pattern 2CTALUEC4B6XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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