Issue ID | 891200 |
Internal NHTSA # | 10434595 |
Manufacurer | GENERAL MOTORS LLC |
Brand | GMC |
Model | TERRAIN |
Model Year | 2011 |
File date | 01/11/11 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 2011 gmc terrain. Consumer writes in regards to vehicle's performance and request assistance with repair *tgw the consumer at about 6,000 miles, the vehicle started jerking when picking up speed. The jerking would usually occur while increasing speed when it would get to approximately 18-40 mph. The vehicle also stalled twice; once when backing out of a parking space, and the second time when moving forward from a parking space. When driving the car for the first 2,000 miles, the consumer stated she drove the vehicle in standard mode. Thereafter, she drove in economy mode. When the vehicle started jerking and hesitating, she stopped driving in economy mode. When the consumer arrived at the dealer, she was informed a recall was issued 6-8 weeks prior. However, the consumer never received a notice. The recall was performed and the dealer stated the problem she was experiencing was an extension of the recall issue. The vehicle did not stall anymore after the recall issue was fixed. However, the jerking did continue. The consumer returned to the dealer, but they insisted there was nothing wrong with the vehicle, as it was a normal characteristic. The consumer went to the dealership where the vehicle was leased to have them inspect it. They stated the shift adaptive learns needed to be rest. The consumer stated after leaving the dealership and driving several blocks, the jerking returned. *jb |
Vehicle Mileage at Failure | 6000 |
Number of Occurences | 2 |
Source of the issue | CONSUMER LETTER |
City and State | CONGERS, NY |
VIN pattern | 2CTFLTEC5B6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | GM MORRISSEY |
Dealer's telephone number | |
Dealer's city | ROCKVILLE CENTER |
Dealer's state code | NY |
Dealer's ZIP code |